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About Us

Two Generations, Two Corners of Massachusetts

Ken Wood Sr. founded this company in Westborough in {BIZ['founded']}. His son Ken Jr. runs it today from Mattapoisett. Between them they cover Central MA, the South Coast and Cape Cod.

It started with one truck in Westborough

Kenneth Wood Sr. founded this company in Westborough in 1988 with a truck, a license, and a simple idea: do the job right, charge a fair price, and answer the phone. He never advertised. For over thirty-five years the business grew on referrals alone — one neighbor telling another.

Ken Jr. grew up in it

His son, Ken Wood Jr., grew up in Westborough and started working alongside his father as a teenager. Not in an office — on the trucks, in the basements, on the no-heat calls in January. He learned the trade the way it's supposed to be learned: from someone who cared whether it was done right.

Today Ken Jr. runs the company. He's based on the South Coast in Mattapoisett, where he lives with his wife Catherine and their three children. His father still works out of Westborough.

Why two locations matters to you

Most plumbers claim a service area far bigger than they can actually reach. We're genuinely at both ends of ours. Ken Sr. covers Central Massachusetts and MetroWest out of Westborough. Ken Jr. covers the South Coast and Cape Cod out of Mattapoisett. When you call from Shrewsbury or from Falmouth, you're not waiting on someone driving across the state — you're calling a plumber who's already nearby.

Between them they've installed hundreds of heating systems, repaired thousands of plumbing problems, and answered more after-hours emergencies than either would care to count.

Factory-Certified on the Best Equipment

We're certified installers for Viessmann, the German manufacturer widely regarded as the best boiler in the world, and for Rinnai, the leading name in tankless water heaters. Certification isn't a sticker — it means we've been factory-trained and our installations meet the manufacturer's specifications, which protects your warranty and gets you the efficiency the equipment was designed for.

How We Work

  • A real person answers. No automated menus, no call center. You talk to someone who knows plumbing.
  • Straight answers. We tell you what's wrong, what your options are, and what each one costs — before we start.
  • Fair, upfront pricing. The price we quote is the price you pay unless something changes, and we'll tell you first.
  • Clean, respectful work. Drop cloths, boot covers, and we take the old equipment with us.
  • We stand behind it. If something we did isn't right, we come back and make it right.

Licensed & Insured

Kenneth Wood Plumbing & Heating is a Massachusetts-licensed and fully insured plumbing and heating contractor. We pull permits for all work that requires them.

Google Reviews

What Our Customers Say

Don't take our word for it — here's what Massachusetts homeowners say about working with Ken and the team.

★★★★★

"Ken and his team did an outstanding job replacing our old boiler. They were professional, clean, and explained everything clearly. The new system is running perfectly and our heating bills have already dropped. Highly recommend!"

JO
Jess OrlandoGoogle Review · Verified Customer
★★★★★

"Called at 7 AM with no heat in January. Ken answered right away and had a technician at my house within two hours. Fixed the issue quickly and the price was completely fair. This is the only plumbing company I'll ever call."

LC
Leigh C.Google Review · Verified Customer
★★★★★

"Had a major pipe leak on a Sunday night. They came out immediately, fixed the problem, and saved us from serious water damage. Incredibly professional and knowledgeable. True lifesavers — thank you!"

LF
Lisa FreemanGoogle Review · Verified Customer
★★★★★

"Ken installed a Rinnai tankless water heater for us and the difference is remarkable — hot water instantly, lower gas bills, and the installation was spotless. His pricing was honest and he took the time to show us how everything works."

MA
Mohamed AliGoogle Review · Verified Customer
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