The Story Behind
Mass Plumbing Pros

36+ years of family-owned expertise and dedication to Massachusetts homeowners and businesses.

Ken Wood, Owner of Mass Plumbing Pros Plumbing work
36+
Years of
Excellence

Built on Craftsmanship,
Driven by Trust

In 1988, Kenneth Wood Sr. founded this company right here in Westborough, Massachusetts — with a simple mission: deliver honest, expert plumbing and heating service to the families and businesses he called neighbors. What began as a one-man operation has grown into one of the region's most respected plumbing and heating companies, and it has stayed in the family every step of the way.

Kenneth Wood Jr. grew up in the trade alongside his father, learning the craft from the ground up. After more than 20 years in the business, Ken Jr. now runs the day-to-day operations — while Ken Sr. remains actively involved, still showing up to jobs and passing along the values he built this company on. Two generations, one standard of excellence.

Today, Mass Plumbing Pros — operating as KWP Heating Inc. — serves Central MA, South Coast Massachusetts, and all of Cape Cod. We've installed hundreds of heating systems, repaired thousands of plumbing problems, and responded to countless after-hours emergencies across the region. The Wood family philosophy has never wavered: show up, do the job right, and treat every customer with respect.

Our certifications as authorized Viessmann and Rinnai installers mean we don't just fix plumbing — we bring world-class heating technology to Massachusetts homes, installed with factory-level precision that protects your investment for years to come.

KW
Kenneth Wood Jr.
Owner & Master Plumber · Mass Plumbing Pros / KWP Heating Inc.

Our Core Values

Integrity

We tell you what's wrong, what it costs, and why — before we touch anything. No upsells, no hidden fees, no surprises on your invoice.

Excellence

We don't do "good enough." Every job — from a dripping faucet to a full boiler installation — gets our full attention and best work.

Respect

We treat your home as if it were our own. We arrive on time, work cleanly, and leave the jobsite better than we found it.

Responsiveness

When you call, a person picks up. When it's an emergency, we move fast — because we know that in plumbing, every minute matters.

Our Simple Process

From first call to final walkthrough, we keep you informed and in control every step of the way.

1

Call or Request

Call us at 508-330-0127 or send a message. A real person picks up — no automated menus, no callbacks that never come.

2

Diagnosis & Estimate

We arrive on time, assess the issue thoroughly, and give you a clear, honest estimate before any work begins. You always approve first.

3

Expert Service

Our licensed technicians get to work using premium parts and proven methods — no shortcuts, no cutting corners. Done right the first time.

4

Quality Walkthrough

When the job is done, we walk you through everything we did and why. We don't leave until you're fully satisfied and your system is running perfectly.

Certified. Licensed.
Trusted.

Our certifications aren't just plaques on the wall — they represent hundreds of hours of factory training and a commitment to the highest standards in the industry.

Viessmann Certified Installer

Authorized Installation & Service Partner

Viessmann is Germany's premier heating technology manufacturer, trusted worldwide for efficiency, reliability, and innovation. Our Viessmann certification means we've completed rigorous factory training and meet the highest installation standards — protecting your warranty and ensuring peak system performance.

Rinnai Certified Installer

Authorized Tankless Water Heater Specialist

Rinnai is the world leader in tankless water heating technology. As a certified Rinnai installer, we deliver flawless installations that maximize efficiency, ensure proper gas pressure calibration, and activate the full manufacturer's warranty — giving you peace of mind for years to come.

Massachusetts Licensed

Fully licensed plumber & gas fitter in the Commonwealth of Massachusetts

Fully Insured

General liability and worker's compensation insurance for your complete protection

36+ Years in Business

Founded 1988 — a track record of excellence that speaks for itself

Hear It From
Our Customers

Real reviews from Massachusetts homeowners who trusted us with their homes.

★★★★★

"Ken and his team did an outstanding job replacing our old boiler. They were professional, clean, and explained everything clearly. The new system is running perfectly and our heating bills have already dropped. Highly recommend!"

JO
Jess Orlando
⭐ Google Review · Verified Customer
★★★★★

"Called at 7 AM with no heat in January. Ken answered right away and had a technician at my house within two hours. Fixed the issue quickly and the price was completely fair. This is the only plumbing company I'll ever call."

LC
Leigh C.
⭐ Google Review · Verified Customer
★★★★★

"Had a major pipe leak on a Sunday night. Mass Plumbing Pros came out immediately, fixed the problem, and saved us from serious water damage. Incredibly professional and knowledgeable. True lifesavers — thank you!"

LF
Lisa Freeman
⭐ Google Review · Verified Customer
★★★★★

"Ken installed a Rinnai tankless water heater for us and the difference is remarkable — hot water instantly, lower gas bills, and the installation was spotless. His pricing was honest and he took the time to show us how everything works."

MA
Mohamed Ali
⭐ Google Review · Verified Customer

Ready to Work With the Best?

Call Ken and the team today — and find out why Massachusetts homeowners have trusted us since 1988.

508-330-0127

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